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Crazy Day and a day to remember

Well I can’t believe what happen at work.  This morning we had a meeting before the phones get turn on.  I received a “Star” Award.  That award means that a patient wrote a letter to our company about me.  She stated how helpful I was on the phone and all that.  I remember her too even thou I talk to at least 40 people a day.  Then after the meeting we got on the phones and it was so busy it seems to be a Monday.  Maybe people were off because of 9-11 I really don’t know.  Today I had my annual check up and she told me I am good no major heath problems.  Any gotta go I want to watch the biggest looser.

September 11th, 2007Bad Days Computers WorkRead More >4 Comments


TGIF

Thanks goodness it’s Friday!!!!  Today and yesterday were so busy at work.  Usually they are slow but someone ran a report that causes a BIG mess on the accounts.  I am so glad it’s the weekend.  Danielle wants to go to a fair in our town.  I told her we will see.  I hope the weather is nice so we can go.  I know tomorrow’s morning I need to go and get my license.  I always hate going to the DMV.  I hope I don’t have to take any tests.  Then after that we have to go to Jenny Craig.  Then maybe we can go to the fair on Saturday.  Well it’s time to eat.  Just want to post a blog for today.  I may post this weekend if anything new happen.   

August 24th, 2007Bad Days Computers Married Life WorkRead More >2 Comments


Was it Friday the 13th?

Well it’s Saturday and I am so glad that we are back in Jersey.  Friday wasn’t a good day at all our flight got delayed BIG time.  Below you will see a photo what the internet said.  I mean I can understand the bad storms they had in Jersey but that long come on. When we were in my home town it was so hot. It was over 100’s and I used to live by the Mississippi River so not a good thing. Also we didn’t have the internet so I couldn’t post anything. Well I think I am going to go.

flight1.png

August 18th, 2007Bad Days Computers TravelRead More >3 Comments


People just don’t listen

Is this week over yet?  Today wasn’t a good day at work even thou the phones were slow.  People on the phone just don’t want to listen.  I had a patient’s daughter called about her mother’s account.  However she wasn’t “HIPPA” (Health Insurance Portability and Accountability Act) and her mother can give us in writing who we can talk to about her account.  So the daughter put her mother on and we have to ask some questions and one of the questions was last four numbers of patient’s social security.  Well she didn’t know that so I explain to her that we would need that so we would know who we are talking to.  She was like asked another question.  I stated to her that we would need that it’s our policy.  Then the daughter got back on the phone and she asked what’s the problem is now.  I explain to her and she was like well can’t you tell she is 85.  Told her I understand but I am going by our policy.  If you didn’t know if I give out any information to anyone beside the patient or who they authorize to speak behalf of them our company can get a fine and it’s not cheap it can be up to $50,000.  I bet most people don’t know about that. Did you know that?  They think its just medical information but its very personal.   Well I wont bored you anymore.  I have to go and pay bills fun fun fun.  Today was payday thou so It’s a good thing.

July 31st, 2007Bad Days WorkRead More >4 Comments