Is this week over yet?  Today wasn’t a good day at work even thou the phones were slow.  People on the phone just don’t want to listen.  I had a patient’s daughter called about her mother’s account.  However she wasn’t “HIPPA” (Health Insurance Portability and Accountability Act) and her mother can give us in writing who we can talk to about her account.  So the daughter put her mother on and we have to ask some questions and one of the questions was last four numbers of patient’s social security.  Well she didn’t know that so I explain to her that we would need that so we would know who we are talking to.  She was like asked another question.  I stated to her that we would need that it’s our policy.  Then the daughter got back on the phone and she asked what’s the problem is now.  I explain to her and she was like well can’t you tell she is 85.  Told her I understand but I am going by our policy.  If you didn’t know if I give out any information to anyone beside the patient or who they authorize to speak behalf of them our company can get a fine and it’s not cheap it can be up to $50,000.  I bet most people don’t know about that. Did you know that?  They think its just medical information but its very personal.   Well I wont bored you anymore.  I have to go and pay bills fun fun fun.  Today was payday thou so It’s a good thing.